Frequently Asked Questions

Cold-air diffusion uses pressurized air to atomize essential oils into a dry, nano-fine mist — without heat or water. This preserves the full integrity of each fragrance molecule, delivering a pure, residue-free scent experience that lasts longer and disperses more evenly than traditional methods.

A standard 100ml bottle lasts approximately 2–3 months at 4 hours of daily use on a medium setting. Larger spaces or higher intensity settings may use oil faster. Our 200ml bottles can last 4–6 months.

Yes. Our cold-air diffusion technology produces no heat, no open flame, and no standing water. The oils we use are formulated to be safe in homes with pets and children. However, we recommend keeping diffuser units out of reach of small children and avoiding direct inhalation at close range.

We don't recommend mixing oils in the same diffuser as it can alter the fragrance profile and potentially clog the atomizer. Instead, try switching scents between refills — our diffusers are designed for easy oil changes.

Up to 800 sq ft: Mini Pro or Wireless Pro
Up to 2,000 sq ft: DaVinci
Up to 4,000 sq ft: VanGogh or Museum
Vehicle: Smart Car Diffuser™

Not sure? Contact us and we'll recommend the perfect unit for your space.

Yes! We ship to over 27 countries worldwide via DHL Express and USPS International. Shipping rates are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes upon delivery.

We offer a 30-day return policy on unused, unopened products. Opened diffuser oils are non-returnable for hygiene reasons. Damaged items? We'll replace them at no cost. Read full policy →

Once your order ships, you'll receive an email with a tracking number. You can also visit our Track Order page and enter your order number to see real-time status.

Yes. We work with hotels, spas, offices, and retail partners worldwide. For wholesale inquiries, volume pricing, or HVAC integration projects, please contact our B2B team.

AromaClub members enjoy 20% off every purchase, monthly curated fragrance deliveries, early access to new collections, and exclusive member-only scents. Plans start at $29/month. Learn more →